Using Hadley Wood Station's Step Free Access
For popular accessible destinations from Hadley Wood click here
There can be many reasons why people will use our step free entrance (to and from Platform 4) with or without needing extra help from Great Northern’s Assisted Travel Scheme. It will make the station easier to use for anyone with heavy bags, bikes or buggies or anyone of any age with mobility issues or hidden disabilities that make stairs a problem.
You can find out about bringing wheelchairs and mobility scooters on to Great Northern trains here.
***Please always tap in and out*** on the Oyster machines on the platform or your journey will not be counted here
For popular accessible destinations from Hadley Wood click here
There can be many reasons why people will use our step free entrance (to and from Platform 4) with or without needing extra help from Great Northern’s Assisted Travel Scheme. It will make the station easier to use for anyone with heavy bags, bikes or buggies or anyone of any age with mobility issues or hidden disabilities that make stairs a problem.
You can find out about bringing wheelchairs and mobility scooters on to Great Northern trains here.
- Everyone alighting on Platform 4 can use step free ramp to exit the station.
- Passengers travelling north from Hadley Wood can use it to enter the station on to Platform 4.
- Passengers needing step free access to travel south towards London Kings Cross (a fully step free station) will need to “circulate” via Potters Bar. They can do so without additional fare thanks to special permission from the DfT.
- Please note this applies only to those who need to circulate to go south, and their travel companions: it does not allow them to exit or break their journey at Potters Bar.
- Passengers travelling to Hadley Wood from the north and those needing help to move between the platform and the train, such as wheelchair users, will still need to use GTR's Assisted Travel Scheme to explain their requirements and book the staff-operated ramp. Try to give 24 hours' notice, although we have found them helpful when unexpected situations arise. Their helpline is 0800 058 2844 or textphone 0800 975 1052 is open seven days a week, from 07.00 to 22.00 except on Christmas Day. You can email them at assistedtravel@greatnorthernrail.com.
***Please always tap in and out*** on the Oyster machines on the platform or your journey will not be counted here
