How to use Hadley Wood Station's Step Free Access
There can be many reasons why people will use our new step free access (to and from Platform 4) with or without needing extra help from Great Northern’s Assisted Travel Scheme. It will make the station easier to use for anyone with heavy bags, bikes or buggies or anyone of any age with mobility issues or hidden disabilities that make stairs a problem.
You can find out about bringing wheelchairs and mobility scooters on to Great Northern trains here.
- Everyone alighting on Platform 4 can use it to exit the station.
- Passengers travelling north from Hadley Wood can use it to enter the station on to Platform 4.
- Passengers needing step free access to travel south towards London Kings Cross (a fully step free station) will need to “circulate” via Potters Bar. They can do so without additional fare thanks to an “easement*” (special permission) from the DfT.
To make it as easy as possible to plan your journey south via Potters Bar, Hadley Wood Rail User Group have produced a special Circulatory Route Timetable. Click here or pick up a copy from the ticket office (open weekdays 0630-1000).
* Note 1: this easement applies only to those who need to circulate to go south, and their travel companions: it does not allow them to exit or break their journey at Potters Bar.
Note 2: Passengers travelling to Hadley Wood from the north and those needing platform-to-train ramps should book Assisted Travel as usual.
***Please always tap in and out on the Oyster machines on the platform.***