Using Hadley Wood Station's Step Free Access
click here for our Step Free Timetable (this is based on GTR's published timetables)
There can be many reasons why people will use our step free entrance (to and from Platform 4) with or without needing extra help from Great Northern’s Assisted Travel Scheme. It will make the station easier to use for anyone with heavy bags, bikes or buggies or anyone of any age with mobility issues or hidden disabilities that make stairs a problem. Download our Use the Step Free Access Guide here.
You can find out about bringing wheelchairs and mobility scooters on to Great Northern trains here.
To make it as easy as possible to plan your journey south via Potters Bar, Hadley Wood Rail User Group have produced a special Step Free Timetable as above this is based on GTR's published timetables. Click here to download and fold your own copy or pick up a folded pocket version from the ticket office. Keep a copy with you if you're circulating via Potters Bar.
***Please always tap in and out*** on the Oyster machines on the platform or your journey will not be counted here
There can be many reasons why people will use our step free entrance (to and from Platform 4) with or without needing extra help from Great Northern’s Assisted Travel Scheme. It will make the station easier to use for anyone with heavy bags, bikes or buggies or anyone of any age with mobility issues or hidden disabilities that make stairs a problem. Download our Use the Step Free Access Guide here.
You can find out about bringing wheelchairs and mobility scooters on to Great Northern trains here.
- Everyone alighting on Platform 4 can use step free facility to exit the station.
- Passengers travelling north from Hadley Wood can use it to enter the station on to Platform 4.
- Passengers needing step free access to travel south towards London Kings Cross (a fully step free station) will need to “circulate” via Potters Bar. They can do so without additional fare thanks to special permission from the DfT.
- Please note this applies only to those who need to circulate to go south, and their travel companions: it does not allow them to exit or break their journey at Potters Bar.
- Passengers travelling to Hadley Wood from the north and those needing help to move between the platform and the train, such as wheelchair users, will still need to use GTR's Assisted Travel Scheme to explain their requirements and book the staff-operated ramp. Try to give 24 hours' notice, although we have found them helpful when unexpected situations arise. Their helpline is 0800 058 2844 or textphone 0800 975 1052 is open seven days a week, from 07.00 to 22.00 except on Christmas Day. You can email them at assistedtravel@greatnorthernrail.com.
To make it as easy as possible to plan your journey south via Potters Bar, Hadley Wood Rail User Group have produced a special Step Free Timetable as above this is based on GTR's published timetables. Click here to download and fold your own copy or pick up a folded pocket version from the ticket office. Keep a copy with you if you're circulating via Potters Bar.
***Please always tap in and out*** on the Oyster machines on the platform or your journey will not be counted here